Case Study

PROBLEM STATEMENT

It was challenging to centralize and understand metrics related to eDiscovery due to the lack of transparency and uniformity of reporting both within and across matters. Monitoring trends and conducting evaluations of eDiscovery process effectiveness are hindered by disjointed and delayed receipt of project details. These issues make it difficult for case teams to monitor and forecast their eDiscovery spend and labor efficiency across the EDRM, as well as reduce costs and improve project planning.

SOLUTION

We designed & developed a web-based dashboard and reporting tool that gives customers on-demand visibility into important case information such as data volumes, cost savings, and spend to date. These insights allow them to make informed case decisions, create more accurate budgets, and implement and monitor effectiveness of cross-matter processes. Application addresses the need for an enterprise reporting resource and provides customers with the ability to view, plan, compare, and forecast your data anywhere, anytime.